Scam Alert from CMP
Central Maine Power has issued the following public safety information:

If someone is knocking on your door claiming to be from Central Maine Power, it could be a scam. CMP says it's seeing an increase in calls about people going door to door claiming to be with CMP.
A spokesperson says if a legit CMP employee does go to your door, they will always have a CMP badge, they will always be in a marked CMP vehicle and they will not ask for account information.


As a reminder, CMP will never:
  • Send an employee inside your personal residence to use a computer or other device.
  • Have an employee take a photo of your electric bill. 
  • Send an employee to your home to offer a discount, offer a cost-savings program or encourage you to sign up for a service.
  • Ask customers to make a payment with a pre-paid debit card or other non-refundable methods.


Customers should also be aware of some of the known scammer tactics:
  • Fraudulent phone numbers: Caller ID may show the call is coming from the utility. In some cases, the perpetrators pretend to have specific knowledge about the customers they’re calling and may even provide a callback number with a recorded greeting similar to CMP’s company’s customer service line.
  • Fraudulent emails and texts: Scammers are using digital correspondence to portray themselves as the utility.
  • Door-to-door imposters: Scammers are posing as CMP employees and asking about utility bills.


Types of scams that customers should look out for include:
  • Disconnection threat: Someone posing as a utility representative, aggressively telling a customer their account is past due and a crew is on the way to shut off service unless an immediate payment is made— typically using a prepaid debit card or another non-refundable form of payment.
  • Meter payment: The caller or in-person scammer instructs the customer to pay with cash or a prepaid debit card to cover the costs of a new meter or meter upgrade.
  • Information request: The caller insists that a recent payment encountered a system glitch and was not completed, or that the company had not received the payment at all. The perpetrator then asks the customer to make a false payment using a prepaid debit card or by providing personal bank account information.
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