12/20/04
Officials recommend 9-1-1 emergency
calls go to a central location
In light of the state's desire to reduce the number of Public Safety Answering
Points statewide, the Town of Cape Elizabeth has joined with Scarborough
and South Portland in recommending that one point be established for the
three communities.
The point, or PSAP, would be a call center for 9-1-1 emergencies and would
not at this time replace individual dispatch centers.
In April 2004, Town officials recommended that Cape Elizabeth not merge its
Public Safety dispatching services with South Portland. Although the Town
might have realized some monetary savings by merging its dispatching center
with South Portland, Town Councilors agreed that the savings would not be
worth losing round-the-clock service and support provided by the Town's Public
Safety dispatch.
But this time, officials are recommending a consolidation with South Portland
and Scarborough as the state's Emergency Services Communication Bureau seeks
to reduce the number of PSAPs in Maine from 48 to between 16 and 24.
Because of the area's large population, more than 50,000; and because the
three communities are already sharing Public Safety resources and providing
some services jointly, Town Manager Michael McGovern said that it makes sense
to consolidate PSAPs for the three communities into one. Cape Elizabeth either
had a choice of working with Scarborough and South Portland, or begin lumped
with Cumberland County. "We weren't interested in being part of a county
system," McGovern said in a telephone interview.
Leaders from all three communities have recommended a joint South
Portland/Scarborough/Cape Elizabeth PSAP to the Public Utilities Commission.
McGovern said the PUC will likely issue a report of its recommendations in
January, and the next step, if a joint PSAP is approved, would be to decide
where the PSAP should be.
While the PSAP would handle only 9-1-1 calls initially, the communities are
continuing to look at combining dispatch services over all. "There is a real
push at the state level to look at regionalization," McGovern said.
McGovern said he approves of a centralized office for 9-1-1 emergency calls.
More than one dispatcher at a regional office could handle more simultaneous
calls than could a single dispatcher in the Cape Elizabeth. But, he said,
he is not convinced that consolidating all dispatch services would result
in savings of operating dollars or improve service. More information is needed.
McGovern said, "I am not endorsing consolidating dispatch. But I do endorse
a look at it."
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